DATA4 places quality at the heart of its business. “Consistent quality” is one of the Group’s four core values and it can be seen through all levels of the company: from design, creation, choice of staff members and service providers, right up to building maintenance.
Quality is sine qua none to data center activities; because this guarantees its customers secure hosting, access in real time to their critical data and a quick and private connection to their entire ecosystem.
That’s why DATA4 uses an integrated management system on its three campuses – in France, Italy and Luxembourg – to best meet the needs of its customers in terms of:
- Quality of services
- Security
- Health and safety in the workplace
- Adherence to legal and reguatory obligations
- Environmental and Energy performance
These commitments that it makes to its customers are an integral part of the DATA4 strategic plan, namely :
- Customer satisfaction: consistently improve the customer experience by creating a relationship of trust and by developing the tools to make it easier to carry out the task at hand [ISO 9001]
- Security: constantly strengthen the security of sites in order to cover the new challenges of, and threats to, physical and logical security [ISO 27001]; and to guarantee the health and safety of all those who could be exposed to a work-related risk, notably through the creation of safe and secure working conditions [ISO 45001]
- Innovation: design increasingly efficient buildings to reduce environmental footprints [ISO 14001] while pursuing an energy efficiency policy [ISO 50001] and developing the automation of data centers in order to improve the customer experience [ISO9001]
The DATA4 approach was initiated in 2014 and has been recognised and certified by independent experts for the following standards:
- ISO 9001: 2015 | Quality Management
- ISO 27001: 2013 | Information System Security
- ISO 14001: 2015 | Environmental Management
- ISO 50001: 2011 | Energy Management
- ISO 45001: 2007 | Occupational Health and Safety
